Why Choose Orford Lane Veterinary Surgery?

We aren't the only vets in Warrington - so why choose us? Find out how we aim to be the best vet for you and your pet.

We understand that choosing a vets can be hard – your pet is a part of your family and you want the very best for them. At the end of the day as Vets, Nurses and Veterinary Support Staff we all love pets and want to provide them with excellent health care. So when all vets are promising the same, how do you pick the right vet for you?

At Orford Lane Veterinary Surgery we believe it’s the little things that really can make a big difference. We aim to make every pet’s experience at the vets a pleasant one for all involved and it’s with this is mind that we have adopted our four key principles; Community, Time, Communication and Empathy.

Community

Orford Lane Veterinary Surgery is a small friendly practice where we can really nurture lasting relationships with our clients and their pets. We love nothing more than when our clients feel welcome to pop in and say hello on their way past to the shops and let us know about their latest pet antics.

Time

Our team believe that time is crucial to giving you the best service possible. We aim to never make you feel rushed in consults, nurse clinics or at the reception desk. On the flip side, we also know how important your time is. For this reason, we offer dedicated appointment slots and always aim to keep you informed about waiting times in cases of emergency.

Communication

At Orford Lane Veterinary Surgery our aim is to always keep you informed, about everything from treatment plans, investigations and costs. We endeavour to make communication a two-way process, and that our friendly and caring team make you feel at ease to discuss whatever concerns or worries you may have about your pet.

Empathy

Our team are all passionate pet owners, and at one time or another have been on the other side of the consulting table. We understand the worry, stress and upset that can be experienced when your pet is unwell or injured.

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